Return Policy

Return policy

 

Your happiness with my products is extremely important to me.  

If you would like to return or exchange a product, please notify me within 3 days of receiving the item. Please mail the package back to me within 7 days of delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Returns/Exchange
Once your return is received and inspected, I will send you an email to notify you that I have received your returned item.
If you are strictly returning an item, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you would like to exchange an item, please identify through email what you would like to exchange. You will be charged for shipping and any amount over previous cost of 1st purchase. If the cost is less than your 1st purchase, you will be compensated for the cost difference.

Please contact me directly with any questions. HeleneAnnStudio.Artist@gmail.com